MFC-9420CN
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FAQs & Troubleshooting |
24 Results
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- 119/04/2023The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 219/04/2023I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 309/11/2022Scan to Email does not work with Outlook2003 or Outlook2007. (For ControlCenter3 Users)
- 412/10/2022I'm using Windows 98 / Me / 2000 / XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
- 512/10/2022I cannot use Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 617/01/2022I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 729/03/2019I cannot scan to network using my Brother machine's control panel or the SCAN key on Mac (10.7 or later)
- 826/03/2019When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
- 915/11/2018I am sharing my Brother machine. I can print but cannot scan.
- 1020/08/2018I can print but cannot scan via network. (For Macintosh)
- 1131/07/2018I can print but cannot scan via network. (For Windows)
- 1213/10/2015I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 1313/10/2015I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 1413/10/2015When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 1513/10/2015I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 1630/01/2014Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007.
- 1729/11/2013I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 1808/05/2013I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 1924/03/2009I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using".
- 2001/11/2007I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/ Windows Vista™ 64-bit edition.
- 2127/03/2007I am using the Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address and our provider requires an authentication for the SMTP server,
- 2209/02/2007When I click on any button in Control Center 2.0 the program crashes or freezes using Mac OS X.
- 2307/04/2006The link icon for Outlook Express is not displayed in PaperPort®.
- 2421/11/2005I get the error message Type 1,010 when I am trying to scan into Mac OS® 9