DS-920DW
![]() |
FAQs & Troubleshooting |
9 Results
Sort by:
- 110/04/2024Cannot find the scanner (Error Code 2019: Initialization Failed)
- 210/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 316/06/2015I cannot scan from the bundled application (Presto! BizCard or PageManager). (Macintosh)
- 410/06/2015When I press "Scan" in my scanning software, an error message appears: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
- 523/07/2014I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
- 627/11/2013Duplex scanning cannot be performed.
- 706/11/2013My wireless device (computer, smartphone, tablet, etc.) cannot access my scanner via the wireless LAN network.
- 806/11/2013My scanner is connected but it will not feed my document or do anything else.
- 929/07/2013OCR feature does not work.