DCP-8020
FAQs & Troubleshooting |
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- 115/11/2018I am sharing my Brother machine. I can print but cannot scan.
- 220/08/2018I can print but cannot scan via network. (For Macintosh)
- 331/07/2018I can print but cannot scan via network. (For Windows)
- 431/07/2018The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 513/10/2015I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 624/09/2015I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 708/05/2013I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 801/11/2007I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/ Windows Vista™ 64-bit edition.
- 907/04/2006The link icon for Outlook Express is not displayed in PaperPort®.
- 1021/11/2005I get the error message Type 1,010 when I am trying to scan into Mac OS® 9