MFC-J6710DW
FAQs & Troubleshooting |
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- 115/09/2022After replacement or repair of the Brother machine, uneven colour streaks stand out when printing from the computer.
- 215/06/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 317/07/2019Paper jams or smudges occur when feeding A3 paper
- 416/07/2019Black ink is still wet after printing on glossy paper from my computer
- 529/11/2018My printed pages and received faxes are cut off.
- 630/10/2018When I print photos, the colour quality is not good.
- 719/05/2016When I print, the pages are smudged with ink.
- 811/03/2016One or more of my colours are not printing (blank).
- 916/06/2015Printing result in Windows Photo Viewer is light.
- 1030/09/2014When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 1108/05/2013Improve poor print quality.
- 1225/03/2013Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 1321/03/2013Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
- 1421/09/2010The edge of glossy paper is smudged.
- 1503/09/2009When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colours do not match the colours in the original photo.
- 1616/04/2007I cannot remove red-eye.
- 1713/04/2006When I try to print thin colour borders in Microsoft Excel, the borders are printed in black.
- 1809/12/2005When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 1909/12/2005When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine part of the image is black.