MFC-9420CN
FAQs & Troubleshooting |
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- 115/06/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 230/07/2019Vertical black lines or streaks appear on the printout.
- 325/10/2018White streaks or bands appear down the page.
- 426/02/2016Printouts have toner specks.
- 526/02/2016Lines appears across the page.
- 624/09/2015Toner smears when rubbed.
- 730/09/2014When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 816/09/2014Printouts have wrinkles or creases.
- 916/09/2014Printouts are faint.
- 1016/09/2014The image is ghosted.
- 1116/09/2014White spots appear.
- 1205/06/2014I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 1314/03/2011When I print a document as a booklet from Microsoft Office 2003 or later, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 1417/02/2011The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 1506/03/2008When printing with the BR-Script Printer Driver via Mac OSX 10.5, the Black colour is incorrect and has too much Red.
- 1613/04/2006When I try to print thin colour borders in Microsoft Excel, the borders are printed in black.
- 1707/04/2006The white horizontal lines appears on the printed image from the PaperPort® software
- 1805/01/2006White lines or bands appear across the page.
- 1919/12/2005Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines.
- 2009/12/2005When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 2109/12/2005Dirty spots are printed.
- 2216/11/2005The colour around the outline of my image is incorrect.
- 2315/11/2005Nothing is printed on the page or some colors are missing.