Curl or wavy

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

Black lines down the page

Poor fixing

White lines across the page

Hollow print

The printed page is all black

Page skewed

Toner specks

Line across the page

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

Wrinkles or creases

Black toner marks appear across the page.

Faint

Ghost

White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.

Possible solutions for print quality issues

Envelope creases

White lines down the page

The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.

My paper is curled

White lines, bands or ribbing appear across the page

My printouts have a Grey background