DCP-9015CDW
FAQs & Troubleshooting |
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- 115/06/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 211/02/2021Adjust colour settings by using the custom setting in the printer driver
- 317/07/2019Printed pages are compressed, horizontal stripes appear, or characters in the margins are cut off
- 417/07/2019Missing thin lines in images
- 517/07/2019Smudges on printed pages (Poor fixing)
- 616/07/2019Carry out calibration to improve the colour density
- 716/07/2019Uneven toner density across the printed page
- 816/07/2019The colour of my printouts is not as good as expected
- 924/09/2015Coloured streaks or bands down the page
- 1011/09/2015Coloured lines across the page
- 1117/08/2015Curled or wavy
- 1217/08/2015Envelope creases
- 1317/08/2015White streaks or bands down the page
- 1417/09/2014Wrinkle
- 1516/09/2014Colours are light or faint on the whole page.
- 1616/09/2014Ghost
- 1708/07/2014Possible solutions for print quality issues
- 1808/05/2013Colour misregistration
- 1908/05/2013Toner scatter or toner stain
- 2008/05/2013Coloured spots at 94 mm (3.7 in.) intervals or at 24 mm (0.9 in.) intervals
- 2108/05/2013White spots or hollow print
- 2208/05/2013Nothing is printed on the page
- 2317/02/2011The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.