HL-2460
FAQs & Troubleshooting |
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- 115/06/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 225/10/2018White lines appear down the page.
- 325/10/2018Vertical black lines appear on the printout.
- 426/02/2016The printed letters are slanted, positioned incorrectly.
- 526/02/2016Printouts have toner specks.
- 626/02/2016Lines appears across the page.
- 730/09/2014When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 817/09/2014Printouts have a curl or wave.
- 916/09/2014Printouts have wrinkles or creases.
- 1016/09/2014Black toner marks appear across the page.
- 1116/09/2014Printouts are faint.
- 1216/09/2014The image is ghosted.
- 1316/09/2014White spots appear in areas of dense black printing.
- 1410/09/2014White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 1505/06/2014I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 1630/01/2014I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page.
- 1714/03/2011When I print a document as a booklet from Microsoft Office 2003 or later, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 1817/02/2011The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 1921/08/2009My text prints like a mirror image when I print from some applications, using Windows 2000/XP.
- 2011/01/2007The printer prints Black Spots.
- 2130/11/2006My paper is curled and the output tray does not hold as many pages as it should.
- 2228/11/2006Black spots appear all over the page. (poor fixing)
- 2328/11/2006Black spots appear at regular intervals down the page.
- 2402/11/2006My printouts have a grey background.
- 2519/10/2006Printed pages are completely black.
- 2631/03/2006When I print from Adobe® Illustrator® with the ‘Improve Grey Printing’ option enabled, the document with halftone setting does not print as expected.
- 2719/12/2005Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines.
- 2809/12/2005When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.