MFC-L6970DW
 |
FAQs & Troubleshooting |
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- 126/04/2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 216/10/2019I try to configure "Common Name" using the IP address but cannot access the Print Server in Safari with SSL after I created a CSR or a Self-signed Certificate (macOS)
- 326/03/2019When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
- 423/01/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 521/11/2018The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 606/02/2017Some error messages (i.e. ".NET Framework Initialization Error") appear on my PC (Windows XP), when I install the driver.
- 726/02/2016A message appears informing to "The optical photoconductor needs to be replaced. / The paper tray is almost empty. " on my Macintosh.
- 830/09/2014When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 929/11/2013I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
