MFC-9465CDN
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FAQs & Troubleshooting |
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- 126/04/2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 212/10/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 312/05/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 416/10/2019I try to configure "Common Name" using the IP address but cannot access the Print Server in Safari with SSL after I created a CSR or a Self-signed Certificate (macOS)
- 526/03/2019When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
- 623/01/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 709/06/2015The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 808/04/2015I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 919/12/2014The Error message "A file required cannot be found.(CC035)" appears when I click the "Remote Setup" or "Quick-Dial" button in ControlCenter2. (For Macintosh)
- 1030/09/2014The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Downloads" section.
- 1130/09/2014When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 1229/11/2013I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 1305/10/2010I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4
- 1407/04/2009When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 1513/04/2006"MFC is Busy" or "Connection Fail" error message appears.
- 1613/04/2006My Antivirus Software gives a warning message during the installation of Web BRAdmin.
