FAX-2920
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FAQs & Troubleshooting |
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- 116/08/2022The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 212/05/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 316/06/2015I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 409/06/2015The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 530/09/2014When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 605/10/2010I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4
- 706/06/2006When my PC comes out of Standby or hibernate mode the message "No Device" appears and the Status Monitor is greyed out, using Windows® XP/XP Professional x64 Edition.
- 813/04/2006"MFC is Busy" or "Connection Fail" error message appears.