MFC-9970CDW
FAQs & Troubleshooting |
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- 111/01/2023Condensation
- 211/01/2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 315/09/2022I keep getting the error message "Authenticat Err (Authentication error)".
- 411/04/2019Replace Drum
- 503/07/2018Short Paper
- 603/07/2018No Belt Unit
- 703/07/2018No Waste Toner
- 819/05/2016Size mismatch
- 901/03/2016Toner Low
- 1016/11/2015I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 1124/09/2015What does "COMM.ERROR" on the LCD display mean?
- 1210/11/2014Replace Toner
- 1322/09/2014Jam Tray 1 / Jam Tray 2
- 1422/09/2014Jam Inside
- 1522/09/2014Print Unable XX
- 1617/09/2014When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 1718/08/2014Scan Unable xx
- 1828/05/2014WT Box End Soon
- 1914/05/2014Toner Error
- 2008/05/2013I still receive the error message "Replace Parts Drum" or "Drum Stop" after I replace the drum unit with a new one.
- 2108/05/2013No Paper
- 2208/03/2013Small Paper
- 2308/03/2013Unusable Device
- 2408/03/2013Drum Error (Drum!)
- 2506/12/2012Why does the message "No Response/Busy" appear on my Transmission Verification Report?
- 2610/09/2012The machine’s display is blank after installing additional memory.
- 2718/07/2012Jam Duplex
- 2816/03/2012No Tray
- 2924/11/2010Replace Belt
- 3026/10/2010Tray 2 Error
- 3122/10/2010Replace Parts
- 3222/10/2010Registration or Registration Failed.
- 3322/10/2010Cartridge Error
- 3422/10/2010Duplex Disabled
- 3522/10/2010No Toner
- 3622/10/2010Wrong Paper Size
- 3722/10/2010Cover is Open appears on the LCD.
- 3822/10/2010Size Error DX
- 3922/10/2010Document Jam
- 4022/10/2010Out of Memory
- 4122/10/2010Replace WT Box
- 4206/08/2010Jam Rear
- 4306/08/2010Jam MP Tray
- 4429/07/2010No Drum Unit
- 4521/07/2010Belt End Soon
- 4621/07/2010Drum Stop
- 4707/07/2009Why does my machine display "Awaiting Redial"?