QL-500
FAQs & Troubleshooting |
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- 112/06/2024When I print a long label or many labels continuously, printing suddenly stops.
- 212/06/2024(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 313/03/2024I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 415/11/2023When I try to print a label, it comes out blank. (for Mac)
- 515/11/2023Printing is not possible. (USB connection)
- 621/06/2023I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialogue box. (P-touch Editor 5.x for Windows)
- 712/05/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 812/05/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 912/05/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 1025/11/2020Printing is not possible. (P-touch Editor 5.3 for Mac)
- 1124/01/2018My printer will not print from the P-touch Address Book software.
- 1203/09/2014My machine has suddenly stopped printing.
- 1312/11/2013Printing is not possible. (P-touch Editor 5.0 for Mac)
- 1403/02/2006The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
- 1503/02/2006My print server has stopped printing.
- 1603/02/2006I have an occasional problem printing.