PT-9500PC
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FAQs & Troubleshooting |
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- 116/06/2022While installing the driver, a dialogue box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 223/09/2020The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 317/10/2019I cannot communicate with the product during installation. (Communication error message is displayed.)
- 413/03/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 517/05/2016The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 604/02/2015When I try to use the database function, an application error occurs.
- 717/09/2014The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 803/09/2014"Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 924/06/2014Error messages do not appear when using the USB connection of my printer.
- 1012/11/2013I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." is displayed. What can I do?
- 1105/07/2007"A compatible printer cannot be found" appears when I try to run the P-touch Library.
- 1205/04/2006The message "The cassette is incorrect." is displayed.
- 1303/02/2006The message "Appropriate cassette not installed." is displayed.