FAQs & Troubleshooting
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Popular |
121 Results
- 1How do I transfer label or slip templates?
- 2How do I connect RJ printer to my computer?
- 3Where can I find my Brother printer's serial number?
- 4P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 5How do I transfer label templates with P-touch Transfer Express for Windows Mobile?
- 6My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 7How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 8How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 9P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 10How do I install/change the RD roll?
- 11How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 12(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 13I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 14When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 15I cannot save a file downloaded from the Brother support website (For Windows)
- 16What Android™ mobile application can I use?
- 17The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 18How do I uninstall the printer driver?
- 19What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 20How to connect to a DC power outlet (Optional)
- 21How do I transfer label templates with P-touch Transfer Express?
- 22Which interface cable can I use?
- 23(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 24How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 25When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 26Printing is not possible. (USB connection)
- 27How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 28(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 29Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 30My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 31(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 32How to open the Devices and Printers window
- 33How to identify the printer's firmware version
- 34The printer cannot communicate with other devices via Wi-Fi® or Bluetooth®.
- 35I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 36The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 37How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 38How to identify your Operating System (OS) for Windows or Mac
- 39The Bluetooth® installation asks me for a PIN (or Pass Key). Where can I find this information?
- 40The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 41How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 42The driver downloaded from the website cannot be installed.
- 43When I print a long label or many labels continuously, printing suddenly stops.
- 44How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 45How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 46Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 47I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 48I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 49When I try to print multiple pages via Bluetooth® from a Windows 8 computer, it takes a long time for the printing to start and finish.
- 50A communication error occurs when printing via serial cable (RS-232C).
