FAQs & Troubleshooting
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143 Results
- 1How do I transfer label or slip templates?
- 2Wi-Fi® and Bluetooth® lamps are lit in blue but the printer cannot communicate with other devices via a wireless LAN.
- 3P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 4How do I reset network setting?
- 5Using the Communication Settings (for Windows)
- 6My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 7How do I transfer label templates with P-touch Transfer Express?
- 8How do I connect RJ printer to my computer?
- 9Where can I find my Brother printer's serial number?
- 10Adding a custom media size for continuous roll (Linux®)
- 11What Android™ mobile application can I use?
- 12How to install the rechargeable Li-ion Battery
- 13The print quality is poor, and the image is too light or dark.
- 14Print free-length labels with the set length (Linux®)
- 15What iOS mobile application can I use?
- 16The paper settings specified from the server computer are not reflected on the client computer.
- 17Creating a label with GIMP (Linux®)
- 18I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 19How do I connect the printer to my computer via Wi-Fi®?
- 20Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 21I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 22Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 23The power light is frequently blinking in orange indicating “Now Cooling” , or a data transmission error appears on my computer when printing continuously. What should I do?
- 24How to connect to a DC power outlet (Optional)
- 25How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 26Installing the LPR driver and CUPS wrapper driver (Linux®)
- 27Some of the print options in OpenOffice do not work. (Linux®)
- 28Using the Printer Setting Tool (for Windows)
- 29How do I switch to and use the mass storage mode?
- 30How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 31When I print a long label or many labels continuously, printing suddenly stops.
- 32I cannot save a file downloaded from the Brother support website (For Windows)
- 33How to connect to an AC power outlet (Optional)
- 34How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 35I have an occasional printing problem.
- 36I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 37Uninstalling the printer drivers (Linux®)
- 38"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 39How do I uninstall the printer driver?
- 40How to delete the registry information and files related to the printer driver
- 41How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 42I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 43Creating a label with OpenOffice (Linux®)
- 44How to open the Devices and Printers window
- 45I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 46How do I disable broadcasting the printer to AirPrint-compatible devices?
- 47P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 48How do I clean my machine?
- 49How to identify your Operating System (OS) for Windows or Mac
- 50The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)