FAQs & Troubleshooting
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155 Results
- 1What Android™ mobile application can I use?
- 2Using the Communication Settings (for Windows)
- 3I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 4What iOS mobile application can I use?
- 5Using the Device Settings (for Windows)
- 6Using the Printer Setting Tool (for Windows)
- 7"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 8How do I switch to and use the mass storage mode?
- 9How do I connect RJ printer to my computer?
- 10How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 11How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 12Creating a label with OpenOffice (Linux®)
- 13How to open the Devices and Printers window
- 14How do I transfer label or slip templates?
- 15The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 16The continuous tape length is about 100 mm regardless of the OpenOffice tape template settings. (Linux®)
- 17Where can I find my Brother printer's serial number?
- 18P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 19The printing position shifts vertically or horizontally. (Linux®)
- 20How to use the Paper Size Setup (for Windows)
- 21(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 22How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 23I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 24I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 25How can I connect my printer wirelessly?
- 26Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 27I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 28Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 29The print quality is poor, and the image is too light or dark.
- 30How do I reset network setting?
- 31How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 32PostScript data cannot be printed or is printed in the text format. (Linux®)
- 33Wi-Fi® and Bluetooth® lamps are lit in blue but the printer cannot communicate with other devices via a wireless LAN.
- 34My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 35Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 36My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 37I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 38The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 39Adding a custom media size for continuous roll (Linux®)
- 40How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 41Using P-touch Template Settings
- 42How do I disable broadcasting the printer to AirPrint-compatible devices?
- 43How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 44The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 45How do I uninstall the printer driver?
- 46How to delete the registry information and files related to the printer driver
- 47How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 48I cannot save a file downloaded from the Brother support website (For Windows)
- 49How do I connect the printer to my computer via Wi-Fi®?
- 50How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)