FAQs & Troubleshooting
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162 Results
- 1How do I insert/change the paper or label roll?
- 2The WLAN icon appears on the LCD, but the printer cannot communicate with other devices via a wireless LAN.
- 3How do I transfer label or slip templates?
- 4Will my printer automatically turn itself off?
- 5Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 6P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 7How do I reset Wi-Fi® setting?
- 8(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10How do I connect the printer to my computer via Wi-Fi®?
- 11Where can I find the printer's network settings, such as IP address?
- 12How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 13How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 14P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 15Where can I find my Brother printer's serial number?
- 16What iOS mobile application can I use?
- 17The machine cannot print over the network. / The machine is not found on the network even after successful installation.
- 18How can I connect my printer wirelessly?
- 19How to connect to a DC power outlet (Optional)
- 20How to charge the rechargeable Li-ion battery
- 21How do I transfer label templates with P-touch Transfer Express?
- 22Use Remote Update to download files to your printer from an FTP server
- 23Using the Communication Settings (for Windows)
- 24Printing is not possible. (USB connection)
- 25I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 26I cannot connect my printer to a Windows 11 computer via USB.
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28What Android™ mobile application can I use?
- 29Creating a label with GIMP (Linux®)
- 30How to identify the printer's firmware version
- 31How do I connect RJ printer to my computer?
- 32The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 33Adding a custom media size for continuous roll (Linux®)
- 34I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 35(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 36What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 37(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 38How to use the Paper Size Setup (for Windows)
- 39Using the Printer Setting Tool (for Windows)
- 40"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 41Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 42The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 43How to identify your Operating System (OS) for Windows or Mac
- 44How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 45(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 46(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 47Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 48My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 49Can I set a different media width when using an OpenOffice template? (Linux®)
- 50How to create a barcode from two data fields (P-touch Editor 5.x for Windows)