FAQs & Troubleshooting
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173 Results
- 1How do I connect RJ printer to my computer?
- 2This printer is not detected when establishing a Bluetooth® connection.
- 3The WLAN icon appears on the LCD, but the printer cannot communicate with other devices via a wireless LAN.
- 4I can no longer print from my computer via Bluetooth®, even though I was able to print previously.
- 5What iOS mobile application can I use?
- 6Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 7The LED indicator or the LCD is not lit.
- 8I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9Where can I find my Brother printer's serial number?
- 10When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
- 11P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 12Adding a custom media size for continuous roll (Linux®)
- 13Using the Printer Setting Tool (for Windows)
- 14My Apple device (iPad, iPhone, iPod touch, etc.) does not automatically reconnect via Bluetooth® when I turn the printer off and on again, or when the device moves out of range.
- 15I cannot connect my printer to a Windows 11 computer via USB.
- 16Use Remote Update to download files to your printer from an FTP server
- 17(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 18I cannot connect my machine to the wireless network.
- 19How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 20(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 21What Android™ mobile application can I use?
- 22How do I connect the printer to my computer via Wi-Fi®?
- 23How to install the rechargeable Li-ion Battery
- 24My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 25Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 26Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 27Print free-length labels with the set length (Linux®)
- 28Uninstalling the printer drivers (Linux®)
- 29Installing a CA certificate
- 30The machine cannot print over the network. / The machine is not found on the network even after successful installation.
- 31How can I connect my printer wirelessly?
- 32Using the Device Settings (for Windows)
- 33Where can I find the printer's network settings, such as IP address?
- 34"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 35(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 36How to connect to an AC power outlet (Optional)
- 37How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 38How do I transfer label or slip templates?
- 39(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 40(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 41(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 42Creating a label with GIMP (Linux®)
- 43The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 44How to open the Devices and Printers window
- 45When I try to connect the printer and my computer via Bluetooth®, the printer is not found in the [Add a device] / [Add Wireless Device] window. (Windows 7/Vista)
- 46The printer does not print, or there is a printing error.
- 47How to identify the printer's firmware version
- 48I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 49How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 50The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)