FAQs & Troubleshooting
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153 Results
- 1How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2Will my printer automatically turn itself off?
- 3How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 4How to connect to an AC power outlet (Optional)
- 5I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 6How do I transfer label templates with P-touch Transfer Express?
- 7(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9How do I transfer label or slip templates?
- 10How to install the rechargeable Li-ion Battery
- 11My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 12How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 13Printing is not possible. (USB connection)
- 14Adding a custom media size for continuous roll (Linux®)
- 15I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 16When printing from an application, the application's "Collate" setting does not work correctly.
- 17The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 18What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 19How do I connect RJ printer to my computer?
- 20How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 21(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 22How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 23How do I switch to and use the mass storage mode?
- 24I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 25When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
- 26What Android™ mobile application can I use?
- 27Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 28How to connect to a DC power outlet (Optional)
- 29The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 30When I try to connect the printer and my computer via Bluetooth®, the printer is not found in the [Add a device] / [Add Wireless Device] window. (Windows 7/Vista)
- 31Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 32How to identify the printer's firmware version
- 33Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 34My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 35How do I insert/change the paper or label roll?
- 36How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 37How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 38How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 39How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 40When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 41Can I set a different media width when using an OpenOffice template? (Linux®)
- 42The printed label length is not as expected.
- 43Printed paper contains streaks or paper is not fed correctly.
- 44Using the Communication Settings (for Windows)
- 45Using the Printer Setting Tool (for Windows)
- 46Using the Device Settings (for Windows)
- 47I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 48Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 49How do I uninstall the printer driver?
- 50How to charge the rechargeable Li-ion battery