FAQs & Troubleshooting
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174 Results
- 1How do I transfer label or slip templates?
- 2How do I install/change the DK roll?
- 3(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 4How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 5"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 6How do I transfer label templates with P-touch Transfer Express?
- 7Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 8I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 9Uninstalling the printer drivers (Linux®)
- 10How to open the Devices and Printers window
- 11I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 12When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 13Where can I find my Brother printer's serial number?
- 14When I print many continuous labels, part of the label data is printed twice.
- 15How do I clean my QL machine?
- 16My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 17Creating a label with GIMP (Linux®)
- 18The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 19(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 20How to use the Numbering function (P-touch Editor 5.x for Windows)
- 21How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 22I cannot print on the 103 mm wide label roll on a network using the latest printer driver.
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24Large characters are printed incorrectly. (Linux®)
- 25Installing the LPR driver and CUPS wrapper driver (Linux®)
- 26Can I set a different media width when using an OpenOffice template? (Linux®)
- 27(Video) Small characters or thin lines are printed faintly.
- 28Small characters or thin lines are printed faintly.
- 29(Video) When I print many continuous labels, part of the label data is printed twice.
- 30I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 31How to delete the registry information and files related to the printer driver
- 32How to identify your Operating System (OS) for Windows or Mac
- 33I installed the DK roll, but the message "No paper" appears.
- 34How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 35When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 36How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.0 for Mac)
- 37Printing is not possible. (P-touch Editor 5.0 for Mac)
- 38How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 39(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 40I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 41I cannot install or print with a distribution running SELinux (such as Fedora). (Linux®)
- 42Print free-length labels with the set length (Linux®)
- 43Adding a custom media size for continuous tape / roll (Linux®)
- 44The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 45How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 46How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 47Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 48(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 49How do I reset network setting?
- 50The message "Paper cannot be fed. (There may be no more paper.)" is displayed on the print monitor screen.