FAQs & Troubleshooting
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31 Results
- 1My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 2Printing is not possible. (USB connection)
- 3The top and base layers of the laminated tape are misaligned.
- 4The fabric tape became detached after washing.
- 5The paper settings specified from the server computer are not reflected on the client computer.
- 6How to identify your Operating System (OS) for Windows or Mac
- 7I can no longer print from my computer, even though I was able to print previously.
- 8How do I uninstall the printer driver?
- 9When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 10How do I create name badges by joining "First Name" and "Last Name" fields together?
- 11Can my printer use TZ/TZe tapes?
- 12The tape got jammed or stuck in the printer.
- 13When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 14How to print in high resolution mode using an HG tape
- 15How to use the Sequential Numbering function
- 16How to open the Devices and Printers window
- 17I cannot save a file downloaded from the Brother support website (For Windows)
- 18Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 19The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 20I connected multiple printers of the same model to one computer but can only print from one of them.
- 21The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 22How to delete the registry information and files related to the printer driver
- 23Blank horizontal lines are printed on the label.
- 24When I try to use the database function, an application error occurs.
- 25I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 26I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 27(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 28How do I print the inserted image maintaining its original size?
- 29Why do stripes appear on my label?
- 30Error messages do not appear when using the USB connection of my printer.
- 31Some parts of the label are not printed. (P-touch Editor 5.x for Windows)