FAQs & Troubleshooting
Latest |
207 Results
- 122/03/2024What Android™ mobile application can I use?
- 222/03/2024What iOS mobile application can I use?
- 319/02/2024When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 419/01/2024I cannot print after updating the firmware or font data.
- 509/01/2024How to transfer a template to the printer from Cable Label Tool
- 609/01/2024Using Cable Label Tool
- 718/10/2023I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 818/10/2023How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 918/10/2023How to open the Devices and Printers window
- 1018/10/2023The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 1118/10/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.7 or greater
- 1218/10/2023Where can I find the IP addresses of my computer and the printer?
- 1318/10/2023How do I uninstall the printer driver?
- 1418/10/2023How to identify your Operating System (OS) for Windows or Mac
- 1518/10/2023Printing is not possible. (USB connection)
- 1610/10/2023Getting ready to use your printer.
- 1712/06/2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 1812/06/2023How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 1912/06/2023How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 2012/06/2023Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 2112/06/2023The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 2212/06/2023Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 2312/06/2023How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 2412/06/2023I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 2512/06/2023The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 2612/06/2023Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 2712/06/2023What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 2812/06/2023What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 2912/06/2023How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 3012/06/2023How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 3112/06/2023How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 3212/06/2023How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 3312/06/2023My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 3412/06/2023What is the Label List? (P-touch Editor 5.x for Windows)
- 3512/06/2023How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 3612/06/2023How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 3712/06/2023How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 3812/06/2023How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 3912/06/2023The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 4012/06/2023The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 4112/06/2023The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 4212/06/2023How to use the Numbering function (P-touch Editor 5.x for Windows)
- 4312/06/2023The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 4412/06/2023How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 4512/06/2023Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 4606/06/2023I cannot print using a HSe cassette.
- 4712/04/2023Where can I find my Brother printer's serial number?
- 4801/03/2023How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 4901/03/2023How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 5010/01/2023Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.