FAQs & Troubleshooting
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152 Results
- 1How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 2How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3The printer does not print from my mobile device or does not print correctly.
- 4(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5The printer is not connected to my mobile device correctly.
- 6My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 7Printing is not possible. (USB connection)
- 8I cannot connect my printer and print via Bluetooth® on macOS 12.
- 9The printer stops printing, the power LED blinks in red, and my mobile device displays an error message.
- 10Where can I find my Brother printer's serial number?
- 11The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 12(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 13How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 14I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 15When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 16What iOS mobile application can I use?
- 17Using the Printer Setting Tool (for Mac)
- 18How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 19Printing is not possible. (P-touch Editor5.3 for Mac)
- 20Installing the software
- 21The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 22(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 23The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 24I cannot install the printer driver because the installation stops after connecting the printer to my computer.
- 25I cannot save a file downloaded from the Brother support website (For Windows)
- 26Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 27The tape color is not recognized. I get the error message "Tape color not recognized" when I install a tape cassette in the printer.
- 28How is the print head cleaning cassette used?
- 29(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 30Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 31I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 32When I change or trim an image in the template, it becomes smaller. (P-touch Design&Print / Design&Print 2)
- 33I want my printer to use less tape for each label. (P-touch Design&Print / Design&Print 2)
- 34How can I connect my mobile device to the printer via Bluetooth®? (P-touch Design&Print / Design&Print 2)
- 35How many mobile devices can I connect to one printer via Bluetooth®?
- 36Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 37How to install the rechargeable Li-ion battery
- 38How do I set a tape cassette?
- 39(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 40I cannot find P-touch Design&Print / Design&Print 2 for iPad in the App Store.
- 41There is no data registered in the P-touch library. (P-touch Editor 5.x for Windows)
- 42What is the Label List? (P-touch Editor 5.x for Windows)
- 43The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 44How to install Brother software on a computer not connected to the Internet
- 45How can I check the print preview for a tape not currently inserted in the printer? (P-touch Design&Print / Design&Print 2)
- 46What Android™ mobile application can I use?
- 47Using the Printer Setting Tool (for Windows)
- 48How can I minimize the margin from the start or end of the label when printing? (iPrint&Label)
- 49What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 50I want my printer to use less tape for each label. (P-touch Editor 5.x)