FAQs & Troubleshooting
Popular |
218 Results
- 1When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 2How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3I cannot connect my machine to the wireless network.
- 4Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
- 5Installing the software
- 6I cannot connect my printer to the wireless network with WPS when using WPA3.
- 7How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 8I cannot print using a HSe cassette.
- 9(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10How can I connect my printer wirelessly?
- 11How do I connect the printer to my computer via Wi-Fi® using an access point?
- 12Where can I find the IP addresses of my computer and the printer?
- 13Where can I find the printer's network settings, such as IP address?
- 14Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 15How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 16Using the Printer Setting Tool (for Mac)
- 17Can I set the printer to turn on its wireless LAN settings when I turn on the printer? (for Windows)
- 18Power Supply
- 19When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 20Where can I find my Brother printer's serial number?
- 21How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 22What Android™ mobile application can I use?
- 23Using the Communication Settings (for Windows)
- 24How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 25Printing is not possible. (P-touch Editor5.3 for Mac)
- 26Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 27P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 28Where can I download the latest P-touch Editor for Mac?
- 29How do I transfer label templates with P-touch Transfer Express?
- 30How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 31I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 32I cannot print after updating the firmware or font data.
- 33Open LBX files created in P-touch Editor in Pro Label Tool
- 34My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 37P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 38Using the Printer Setting Tool (for Windows)
- 39I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 40The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 41How to install the rechargeable Li-ion battery (optional)
- 42How do I set a tape cassette?
- 43How to identify your Operating System (OS) for Windows or Mac
- 44How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 45How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 46I cannot print using FLe tape and get an error message.
- 47I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.
- 48How to create serialized labels (Pro Label Tool)
- 49Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 50What are WPA-PSK/WPA2-PSK, TKIP and AES?