FAQs & Troubleshooting
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192 Results
- 1Using the Printer Setting Tool (for Windows)
- 2How can I connect the printer and my Apple mobile device wirelessly?
- 3What do the indicator lights mean?
- 4How can I reset the printer?
- 5Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 6The printer stops while printing, or the tape is cut in the middle of the text.
- 7What are WPA-PSK/WPA2-PSK, TKIP and AES?
- 8How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 9How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10I cannot print using a HSe cassette.
- 11How do I connect the printer to my computer via Wi-Fi®?
- 12How can I minimize the margin from the start or end of the label when printing? (iPrint&Label)
- 13Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
- 14What Android™ mobile application can I use?
- 15How can I minimize the margin from the start or end of the label when printing? (P-touch Editor Lite)
- 16My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 17How is the print head cleaning cassette used?
- 18How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 19Where can I find my Brother printer's serial number?
- 20How can I print wirelessly from a computer in Ad-hoc mode?
- 21Half cut labels are printed, although the "Half Cut" option is not selected.
- 22Creating a label using P-touch Editor Lite
- 23I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 24Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite)
- 25How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 26P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 27How can I connect the printer and my Android™ mobile device wirelessly?
- 28Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 29How to identify your Operating System (OS) for Windows or Mac
- 30How can I print from a computer via a wireless network? (Wireless Direct mode)
- 31When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 32I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 33P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 34Using the Communication Settings (for Windows)
- 35What is P-touch Library?
- 36Can I apply device setting changes to another printer?
- 37Can I print out the printer settings?
- 38The label does not cut well.
- 39When I try to print the printer information, the red lamp flashes and the print does not start.
- 40How can I print using Portrait? (iPrint&Label)
- 41Can I use the app with my iPad? (iPrint&Label)
- 42Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 43Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 44The paper settings specified from the server computer are not reflected on the client computer.
- 45How to delete the registry information and files related to the printer driver
- 46How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 47What is the Label List? (P-touch Editor 5.x for Windows)
- 48When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 49Printing is not possible. (USB connection)
- 50Where can I download the latest P-touch Editor for Mac?