FAQs & Troubleshooting
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126 Results
- 1How can I minimize the margin from the start or end of the label when printing? (P-touch Editor Lite)
- 2Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite)
- 3Where can I download the latest P-touch Editor for Mac?
- 4I cannot print using a HSe cassette.
- 5Where can I find my Brother printer's serial number?
- 6I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 7P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 8I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 9I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 10(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 11How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 12When I try to print the printer information, the red lamp flashes and the print does not start.
- 13Which brands of Ni-MH rechargeable batteries do you recommend?
- 14How to identify your Operating System (OS) for Windows or Mac
- 15How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 16Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 17Printing is not possible. (USB connection)
- 18When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 19P-touch Editor Lite pop-up dialog box does not appear when connecting P-touch labeler to my computer.
- 20How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 21(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 22(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 23(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 24My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 25I cannot save a file downloaded from the Brother support website (For Windows)
- 26P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 27Printing is not possible. (P-touch Editor5.3 for Mac)
- 28I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 29I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 30I get an error message and cannot update the firmware. (Windows 10 or later)
- 31The label does not cut well.
- 32How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 33Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 34What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 35Can my printer use TZ/TZe tapes?
- 36How to open the Devices and Printers window
- 37How to delete the registry information and files related to the printer driver
- 38P-touch Editor crashes when I open it on my Mac.
- 39The tape got jammed or stuck in the printer.
- 40How do I uninstall the printer driver?
- 41How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 42How to install Brother software on a computer not connected to the Internet
- 43The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 44How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 45The tape color is not recognized. I get the error message "Tape color not recognized" when I install a tape cassette in the printer.
- 46How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 47What is the Label List? (P-touch Editor 5.x for Windows)
- 48When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 49The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 50I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.