FAQs & Troubleshooting
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56 Results
- 1The printer stops printing, the power LED blinks in red, and my mobile device displays an error message.
- 2The printer does not print from my mobile device or does not print correctly.
- 3How can I connect my mobile device to the printer via Bluetooth®? (P-touch Design&Print / Design&Print 2)
- 4Which brands of Ni-MH rechargeable batteries do you recommend?
- 5The printer is not connected to my mobile device correctly.
- 6I cannot use the Frame function. (P-touch Design&Print / Design&Print 2)
- 7How many mobile devices can I connect to one printer via Bluetooth®?
- 8The printer stops while printing, or the tape is cut in the middle of the text.
- 9How is the print head cleaning cassette used?
- 10I want to connect to another printer, but the previously paired printer is connected automatically. (P-touch Design&Print / Design&Print 2)
- 11What iOS mobile application can I use?
- 12How can I minimize the margin from the start or end of the label when printing? (iPrint&Label)
- 13A template is not displayed correctly. (P-touch Design&Print / Design&Print 2)
- 14How do I add, move or delete objects? (P-touch Design&Print / Design&Print 2)
- 15Export saved labels from P-touch Design&Print to P-touch Design&Print 2
- 16Where can I find my Brother printer's serial number?
- 17How can I connect my mobile device to the printer via Bluetooth®? (Brother iPrint&Label)
- 18What is the difference between the "Create your own label" function and the "Template" function? (P-touch Design&Print / Design&Print 2)
- 19Marks and characters (Emoji) from a mobile device are not displayed correctly, or cannot be printed clearly even though they display correctly on the editing screen. (P-touch Design&Print)
- 20What is the difference between the text box layout and the label layout? (P-touch Design&Print)
- 21Small printed characters are blurred. (P-touch Design&Print / Design&Print 2)
- 22I cannot use the Share Label function and get an error message "It failed to tag." (P-touch Design&Print for Android™/iOS)
- 23Can my printer use TZ/TZe tapes?
- 24How to automatically identify tape installed in the printer. (P-touch Design&Print / Design&Print 2)
- 25The tape is ejected with the paper liner separated from the tape.
- 26When I run iPrint&Label, "Unconnected Printer" is displayed on my Android™ device.
- 27Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 28Can I change the barcode settings like barocde size? (iPrint&Label)
- 29The label does not cut well.
- 30What Android™ mobile application can I use?
- 31How can I check the print preview for a tape not currently inserted in the printer? (P-touch Design&Print / Design&Print 2)
- 32Can I change the barcode protocol inside the templates? (iPrint&Label)
- 33The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 34I was using my mobile device and printer via Bluetooth®, but the connection was cut off. How do I connect the devices again?
- 35What is the compatible barcode protocol? (iPrint&Label)
- 36Can I use the app with my iPad? (iPrint&Label)
- 37Where can I download Brother iPrint&Label? (iPrint&Label)
- 38The fabric tape became detached after washing.
- 39What do the indicator lights mean?
- 40Power Supply
- 41How do I set a tape cassette?
- 42I want my printer to use less tape for each label. (P-touch Design&Print / Design&Print 2)
- 43When I print symbols, they are garbled or corrupted. (P-touch Design&Print)
- 44How can I create a barcode label? (iPrint&Label)
- 45If I receive a telephone call or text message during printing, can I continue to print? (iPrint&Label)
- 46Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 47The top and base layers of the laminated tape are misaligned.
- 48Why doesn't my machine turn on when the Power button is pressed?
- 49Why does the power turn off when I press the print key?
- 50How do I print multiple lines of text? (P-touch Design&Print)
