FAQs & Troubleshooting
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64 Results
- 1How do I transfer label or slip templates?
- 2P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 3The Bluetooth® installation asks me for a PIN (or Pass Key). Where can I find this information?
- 4How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 5How do I transfer label templates with P-touch Transfer Express?
- 6My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 7I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 8I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 9How to identify your Operating System (OS) for Windows or Mac
- 10Printing is not possible. (USB connection)
- 11How do I transfer label templates with P-touch Transfer Express for Windows Mobile?
- 12The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 13I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 14The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 15I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 16Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 17The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 18How to delete the registry information and files related to the printer driver
- 19How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 20What Android™ mobile application can I use?
- 21How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 22What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 23How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 24My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 25(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 26I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 27When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 28How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 29I cannot save a file downloaded from the Brother support website (For Windows)
- 30How do I uninstall the printer driver?
- 31How do I transfer templates or other data from the computer to the printer?
- 32How long does it usually take to charge the battery?
- 33Are there any precautions needed when using thermal paper?
- 34I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 35How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 36(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 37Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 38(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 39Can I use my car cigarette lighter socket to charge the battery?
- 40How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 41What do the indicator lights on the printer mean?
- 42My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 43How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 44Where can I find my Brother printer's serial number?
- 45Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 46Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 47The AC adapter does not work.
- 48The printer will not turn on.
- 49The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 50How to open the Devices and Printers window