FAQs & Troubleshooting
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213 Results
- 1(Video) Load A4/Letter papers
- 2Brother iPrint&Scan cannot find my Brother machine (macOS)
- 3How to use the PC-FAX.
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5Paper Size Mismatch
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7Install the Brother iPrint&Scan application (for mobile device)
- 8Refill Ink
- 9Change the Print Options to Improve Your Print Results
- 10Cannot Print XX or Print Unable XX
- 11Print using only the black ink tank when the Color tanks have run out.
- 12Printer Jam or Paper Jam
- 13(Video) Load Paper in the Multi‑purpose Tray (MP Tray)
- 14(Video) How to Email Print
- 15The printer status is Offline or Paused.
- 16Enable the Brother machine's network interface.
- 17(Video) When I print photos, the color quality is not good.
- 18My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 19I cannot print on a wireless (Wi-Fi) network (Windows)
- 20My Brother machine could not be found over the network when I installed drivers on my computer.
- 21What is Brother iPrint&Scan?
- 22One or more of my colors are not printing (blank).
- 23Document Jam
- 24What is the recommended paper?
- 25Check ink level, then press [OK]
- 26The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 27What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 28Improve poor print quality.
- 29Check the Print Alignment from Your Brother Machine
- 30Check the Print Quality
- 31(Video) Connect telephone line and power cords
- 32Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 33I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 34I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 35Export an address book and import it to another machine
- 36Load Documents on the Scanner Glass
- 37Access Web Based Management
- 38The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 39(Video) Fill the ink tanks
- 40Delete print jobs from the print queue.
- 41Printing/ Scanning with a mobile device
- 42My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 43No Paper / No Paper Fed / No Paper Fed Again / No Paper Fed MPTray
- 44I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 45The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 46My Brother machine turns off automatically or earlier than before.
- 47I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 48What is the default password for my Brother machine?
- 49I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 50I cannot print using my Brother machine on a wired network (Windows/macOS)