FAQs & Troubleshooting
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369 Results
- 1(Video) Load A4/Letter paper
- 2Reset Your Brother Machine
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4Replace Drum
- 5What is the default password for my Brother machine?
- 6Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 7The color of your printouts is not what you expected
- 8Easy Scan to E-mail
- 9Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 10Replace Laser
- 11Send or Receive an Email Securely Using SSL/TLS
- 12Use Universal Print (Windows)
- 13My Brother machine could not be found over the network when I installed drivers on my computer.
- 14Paper is Jammed underneath the Paper Tray
- 15White spots
- 16I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 17What is the recommended paper?
- 18I cannot print on a wireless (Wi-Fi) network (Windows)
- 19What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 20Change Memory Receive Options
- 21The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 22Reduce Printing Noise
- 23Cartridge Error
- 24Secure Print (Windows)
- 25Reset the Network Settings to the Factory Settings
- 26I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 27I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 28Document Jam
- 29Paper is Jammed in the Back of the Machine
- 30Paper is Jammed in the MP tray
- 31White streaks or bands down the page
- 32Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 33Set up a Scan to Network Profile
- 34Printing/ Scanning with a mobile device
- 35Belt End Soon
- 362-sided Disabled
- 37Curled or wavy
- 38What can happen if the wrong paper is used in your machine.
- 39Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
- 40Customize the Home Screen for ease of use.
- 41Document is Jammed in the Top of the ADF Unit
- 42Enable the Brother machine's network interface.
- 43(Video) Connect telephone line and power cords
- 44A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 45Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 46Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 47Adjust color settings by using the custom setting in the printer driver
- 48Print both sides of paper or a booklet automatically
- 49Secure Print (Macintosh)
- 50Replace the Toner Cartridge