FAQs & Troubleshooting
Popular |
291 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3The color of your printouts is not what you expected
- 4The printer status is Offline or Paused.
- 5I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 6Replace Belt
- 7Jam Inside
- 8I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 9How to identify your Operating System (OS).
- 10I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 11The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 12What is the recommended paper?
- 13Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 14I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 15I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 16Can I print from and scan to iPhone, iPod touch and iPad?
- 17When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 18Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 19My Brother machine could not be found over the network when I installed drivers on my PC.
- 20Can I print from or scan to Android™ Smartphone?
- 21Set up my Brother machine to forward the received faxes to another location.
- 22What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 23Replace Drum
- 24Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 25Select Receive mode.
- 26Toner Low
- 27Print on envelopes, labels or thick paper from the MP Tray
- 28Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 29Adjust color settings by using the custom setting in the printer driver
- 30Jam 2-sided
- 31Replace Toner
- 32Send a fax using PC-FAX with LPD/LPRng (Linux)
- 33Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 34Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 35Add your Brother machine with AirPrint (macOS)
- 36Easy Scan to E-mail
- 37I cannot find some option in the Printing preferences. (For Windows)
- 38The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 39Discover the MAC address of the Brother network card
- 40Load paper in the paper tray
- 41I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 42What driver package format is supported by my Linux distribution?
- 43A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 44When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 45Jam Rear
- 46Replace Fuser
- 47Turn the Toner Save Mode on or off.
- 48White spots or hollow print
- 49I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 50I cannot print using my Brother machine on a wireless network (Windows)