FAQs & Troubleshooting
Popular |
293 Results
- 1Replace Drum
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Replace Belt
- 4Jam Inside
- 5Jam Rear
- 6I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 8Set the Brother machine to prevent public access to certain features
- 9The color of your printouts is not what you expected
- 10Can I print from and scan to iPhone, iPod touch and iPad?
- 11Colored lines across the page
- 12Tray 2 Error
- 13Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 14Toner Error
- 15Color misregistration
- 16Toner scatter or toner stain
- 17Print the Network Configuration Report
- 18Load paper in the paper tray
- 19The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 20I keep getting the error message "Authenticate Err (Authentication error)".
- 21Envelope creases
- 22Install extra memory
- 23What driver package format is supported by my Linux distribution?
- 24My Brother machine could not be found over the network when I installed drivers on my PC.
- 25Adjust color settings by using the custom setting in the printer driver
- 26Uneven density appears periodically across the page.
- 27Jam MP Tray
- 28Turn the Toner Save Mode on or off.
- 29White spots or hollow print
- 30I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 31Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 32Printing/ Scanning with a mobile device
- 33Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 34Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 35Change the printer driver settings (Windows/macOS)
- 36In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 37What kind of memory can I use?
- 38Reset the Network Settings to the Factory Settings
- 39I cannot install Brother drivers on Debian 10 or later (Linux)
- 40Where can I download Brother iPrint&Scan application for Mac?
- 41Wireless setup is requesting a WPS PIN to complete the setup
- 42Protect your Brother machine against unauthorised access over the network
- 43When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 44Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 45Download a file from the "Downloads" section and save it to Windows 8 computer.
- 46Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 47Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 48What is AirPrint?
- 49I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 50Calibrate or Calibration Failed.