FAQs & Troubleshooting
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149 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1My Brother machine could not be found over the network when I installed drivers on my computer.
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3My Brother machine turns off automatically or earlier than before.
- 4(Video) Set up your Brother machine
- 5(Video) Paper is Jammed in the MP tray
- 6Set Telephone Line Compatibility for Interference and VoIP Systems
- 7(Video) Paper is Jammed inside the Machine
- 8(Video) Paper is Jammed in the Paper Tray
- 9How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 10Use Universal Print (Windows)
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12What driver package format is supported by my Linux distribution?
- 13The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 14The printer status is Offline or Paused.
- 15Document Jam
- 16Install the Brother Mobile Connect application (for mobile device)
- 17Self-Diagnostic
- 18What is the default password for my BRAdmin or Web Based Management?
- 19(Video) Paper is Jammed in the Back of the Machine
- 20Configure and use PC-FAX (CUPS) (Linux)
- 21Toner specks
- 22(Video) Remove Small Scraps of Paper Jammed in the ADF
- 23How to identify your Operating System (OS).
- 24No Toner
- 25Drum End Soon
- 26The scanning speed is slow when scanning from my machine. (Windows)
- 27What is the default password for my Brother machine?
- 28I cannot install Brother drivers on Debian 10 or later (Linux)
- 29I cannot print on a wireless (Wi-Fi) network (Mac)
- 30Change the printer driver settings (Windows)
- 31I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 32Poor fixing
- 33(Video) Paper is Jammed in the 2-sided Tray
- 34The machine does not automatically enter Power Off mode.
- 35I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 36Add your Brother machine with AirPrint (macOS)
- 37After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 38Toner Low or Prepare New Toner Cartridge
- 39Drum !
- 40What is the recommended paper?
- 41Black lines down the page
- 42I cannot print full-page photos or images using Email Print.
- 43I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 44Export an address book and import it to another machine
- 45Wireless setup is requesting a WPS PIN to complete the setup
- 46Wrong Toner or Wrong Toner Cartridge
- 47Update the Driver or Firmware for your Brother machine
- 48(Video) Document is Jammed under the Document Cover
- 49I cannot save a file downloaded from the Brother support website (For Windows)
- 50Enable the Brother machine's network interface.