FAQs & Troubleshooting
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344 Results
- 1(Video) Load A4/Letter paper
- 2What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5(Video) Replace the Toner Cartridge
- 6Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 7Setup a Brother machine on a wireless (Wi-Fi) network.
- 8Load and Print Thick Paper and Labels Using the MP Tray
- 9Easy Scan to E-mail
- 10The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 11Paper is Jammed inside the Machine
- 12What is Brother iPrint&Scan?
- 13Curled or wavy
- 14(Video) Connect telephone line and power cords
- 15Use voice mail on the same line as my Brother machine.
- 16White lines down the page
- 17I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 18My Brother machine could not be found over the network when I installed drivers on my computer.
- 19When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 20Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 21The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 22Adjust the Machine's Volume
- 23Document Jam
- 24Replace Drum
- 25I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 26Paper is Jammed in the MP tray
- 27Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 28When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 29I cannot print using my Brother machine on a wireless network (Mac)
- 30Print on Both Sides of the Paper (Macintosh)
- 31Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 32What is Storage PC Print Data using Active Directory®? (Windows)
- 33(Video) Set up your Brother machine
- 34A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 35Select Receive mode.
- 36Forward Incoming Faxes to Another Machine
- 37Send or Receive an Email Securely Using SSL TLS
- 38Load Paper in the Multi‑purpose Tray (MP Tray)
- 39Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 40I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 41I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 42Wrinkles or creases
- 43My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 44Use Universal Print (Windows)
- 45I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 46(Video) Unpack your Brother machine
- 47Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 48I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 49Paper is Jammed in the Paper Tray
- 50I cannot find some options in the Print dialog box (macOS 11 or later)