FAQs & Troubleshooting
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345 Results
- 1What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2Replace Drum
- 3Paper is Jammed inside the Machine
- 4(Video) Replace the Toner Cartridge
- 5"Offline" appears on the Status Monitor.
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8Document Jam
- 9Drum !
- 10Manage Your Network Machine Securely Using Web Based Management
- 11Import a Certificate and Private Key
- 12I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 13Easy Scan to E-mail
- 14Setup a Brother machine on a wireless (Wi-Fi) network.
- 15Paper is Jammed in the Back of the Machine
- 16I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 17What is Brother iPrint&Scan?
- 18(Video) Load A4/Letter paper
- 19(Video) Connect telephone line and power cords
- 20How to identify your Operating System (OS).
- 21Paper is Jammed in the 2-sided Tray
- 22I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 23Toner Low or Prepare New Toner Cartridge
- 24Wrinkles or creases
- 25Paper is Jammed in the Paper Tray
- 26I cannot print on a wireless (Wi-Fi) network (Windows)
- 27Enable the Brother machine's network interface.
- 28Reset the Network Settings to the Factory Settings
- 29Print on Both Sides of the Paper (Macintosh)
- 30My Brother machine could not be found over the network when I installed drivers on my computer.
- 31(Video) Unpack your Brother machine
- 32The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 33Set up my Brother machine to forward the received faxes to another location.
- 34Size mismatch
- 35Image skewed
- 36Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 37Set up your Brother machine on a wireless network.
- 38Export the Certificate and Private Key
- 39I cannot save a file downloaded from the Brother support website (For Windows)
- 40Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 41I cannot find some option in the Printing preferences. (For Windows)
- 42Toner specks
- 43Add your Brother machine with AirPrint (macOS)
- 44Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 45The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 46Print both sides of paper or a booklet automatically
- 47Scan multiple pages into one file instead of each scan being saved as a separate file.
- 48My printer takes a long time to start printing when using Airprint. (iOS 16)
- 49I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 50What driver package format is supported by my Linux distribution?