FAQs & Troubleshooting
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345 Results
- 1What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2Replace Drum
- 3Paper is Jammed inside the Machine
- 4(Video) Replace the Toner Cartridge
- 5"Offline" appears on the Status Monitor.
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8Drum !
- 9I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 10Document Jam
- 11Import a Certificate and Private Key
- 12How to identify your Operating System (OS).
- 13Easy Scan to E-mail
- 14Manage Your Network Machine Securely Using Web Based Management
- 15Setup a Brother machine on a wireless (Wi-Fi) network.
- 16Paper is Jammed in the 2-sided Tray
- 17I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 18(Video) Load A4/Letter paper
- 19Paper is Jammed in the Back of the Machine
- 20My Brother machine could not be found over the network when I installed drivers on my computer.
- 21Enable the Brother machine's network interface.
- 22What is Brother iPrint&Scan?
- 23I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 24Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 25(Video) Connect telephone line and power cords
- 26Reset the Network Settings to the Factory Settings
- 27I cannot print on a wireless (Wi-Fi) network (Windows)
- 28Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 29I cannot find some option in the Printing preferences. (For Windows)
- 30Toner Low or Prepare New Toner Cartridge
- 31Wrinkles or creases
- 32Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 33The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 34(Video) Unpack your Brother machine
- 35The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 36Paper is Jammed in the Paper Tray
- 37Export the Certificate and Private Key
- 38Protect your Brother machine against unauthorised access over the network
- 39Add your Brother machine with AirPrint (macOS)
- 40Print on Both Sides of the Paper (Macintosh)
- 41I cannot save a file downloaded from the Brother support website (For Windows)
- 42The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 43Set up my Brother machine to forward the received faxes to another location.
- 44Size mismatch
- 45Paper is Jammed in the MP tray
- 46Image skewed
- 47Set up your Brother machine on a wireless network.
- 48I cannot print using my Brother machine on a wireless network (Mac)
- 49The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 50Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)