FAQs & Troubleshooting
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344 Results
- 1(Video) Replace the Toner Cartridge
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4Replace the Drum Unit
- 5Paper is Jammed in the Back of the Machine
- 6Paper is Jammed in the Paper Tray
- 7Brother iPrint&Scan cannot find my Brother machine (macOS)
- 8Toner Low
- 9What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 10Drum !
- 11What driver package format is supported by my Linux distribution?
- 12Set Telephone Line Compatibility for Interference and VoIP Systems
- 13The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 14I cannot install Brother drivers on Debian 10 or later (Linux)
- 15No Toner
- 16I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 17The color of your printouts is not what you expected
- 18Curled or wavy
- 19Replace the Waste Toner Box
- 20I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 21Setup a Brother machine on a wireless (Wi-Fi) network.
- 22Uneven color density across the page
- 23Document Jam
- 24Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 25(Video) Set up your Brother machine
- 26Set the Number of Rings Before the Machine Answers (Ring Delay)
- 27Paper is Jammed Inside the Machine
- 28I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 29Set up a Brother machine and your mobile device on a wireless network
- 30Load and Print Paper in the Manual Feed Slot
- 31Cover is Open
- 32I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 33(Video) Unpack your Brother machine
- 34(Video) Connect telephone line and power cords
- 35Use voice mail on the same line as my Brother machine.
- 36Colors are light or faint on the whole page
- 37Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 38My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 39Clean the Machine
- 40Print Unable ##
- 41Set up my Brother machine to forward the received faxes to another location.
- 42Reset Your Brother Machine
- 43Add your Brother machine with AirPrint (macOS)
- 44Scan to Email Attachment
- 45My Brother machine could not be found over the network when I installed drivers on my computer.
- 46Paper is Jammed in the Manual Feed Slot
- 47What is Brother iPrint&Scan?
- 48I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 49Adjust color settings by using the custom setting in the printer driver
- 50Toner Error