FAQs & Troubleshooting
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331 Results
- 1Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 2(Video) Replace the Toner Cartridge
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4Replace the Drum Unit
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6Brother iPrint&Scan cannot find my Brother machine (macOS)
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 9Drum !
- 10Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 11I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 12Set Telephone Line Compatibility for Interference and VoIP Systems
- 13Easy Scan to E-mail
- 14Drum End Soon
- 15I cannot find some options in the Print dialog box (macOS 11 or later)
- 16Add your Brother machine with AirPrint (macOS)
- 17Forward Faxes Remotely
- 18Print as a Poster (Windows)
- 19Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 20(Video) Unpack your Brother machine
- 21(Video) Load an Envelope (Manual Feed Slot)
- 22Which connection can I use to print from or scan to my device (Android™) using the Brother iPrint&Scan?
- 23Reset Your Brother Machine
- 24(Video) Update the Driver or Firmware for your Brother machine
- 25Print a web page from iPrint&Scan when using an Android™ mobile device.
- 26Authentication Error, contact your administrator.
- 27Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 28No Belt Unit
- 29No Toner
- 30Reduce Toner Consumption
- 31(Video) Set up your Brother machine
- 32Ghosting images
- 33Cannot print after a Windows 10 update (June 2020)
- 34I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 35Configure the Store Print Log to Network Settings Using Web Based Management
- 36Manage Your Network Machine Securely Using Web Based Management
- 37Can I print on transparencies e.g. for overhead projectors?
- 38What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 39Reset the Drum Counter
- 40Export a CA Certificate
- 41Delete print jobs from the print queue.
- 42I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 43Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 44What is the difference between the toner cartridge and the drum unit?
- 45Adjust color settings by using the custom setting in the printer driver
- 46I cannot print from my computer via USB.
- 47Change the printer driver settings (Windows/macOS)
- 48Belt End Soon
- 49Print both sides of paper or a booklet automatically
- 50I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.