FAQs & Troubleshooting
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335 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace the Drum Unit
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5White spots
- 6I cannot print using my Brother machine on a wireless network (Mac)
- 7The color of your printouts is not what you expected
- 8Can I print in monochrome if one of the color toners run out?
- 9Replace the Waste Toner Box
- 10Drum Stop
- 11Reduce Toner Consumption
- 12Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 13Forward Incoming Faxes to Another Machine
- 14What is Brother iPrint&Scan?
- 15My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 17When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 18Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 19Adjust color settings by using the custom setting in the printer driver
- 20Set the Number of Rings Before the Machine Answers (Ring Delay)
- 21Log Access Error or File Access Error
- 22Can I use non-Brother or third party supplies with the Brother machine?
- 23I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 24Cannot print after a Windows 10 update (June 2020)
- 25Set Telephone Line Compatibility for Interference and VoIP Systems
- 26(Video) Unpack your Brother machine
- 27(Video) Connect telephone line and power cords
- 28How to identify your Operating System (OS).
- 29Drum End Soon
- 30Paper is Jammed Inside the Machine
- 31Ghosting images
- 32I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 33Create a Certificate Signing Request (CSR)
- 34My Brother machine is unresponsive.
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36Protect your Brother machine against unauthorised access over the network
- 37Toner Low
- 38Drum !
- 39(Video) Set up your Brother machine
- 40Scan multiple pages into one file instead of each scan being saved as a separate file.
- 41Toner scatter or toner stain
- 42Paper is Jammed in the Paper Tray
- 43Add your Brother machine with AirPrint (macOS)
- 44Brother iPrint&Scan cannot find my Brother machine (macOS)
- 45Wireless setup is requesting a WPS PIN to complete the setup
- 46Scan Using Secure Function Lock 3.0
- 47Delete print jobs from the print queue.
- 48Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 49The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 50Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)