FAQs & Troubleshooting
Latest |
156 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 127/08/2024Where can I download Brother iPrint&Scan application for Mac?
- 227/06/2024The scanning speed is slow when scanning from my machine. (Windows)
- 326/06/2024My Brother machine turns off automatically or earlier than before.
- 426/06/2024The machine does not automatically enter Power Off mode.
- 519/06/2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 618/06/2024I get the error message "Deploy result mismatch" when using BRAdmin Professional 4 or Mass Deployment Tool to configure settings on Brother machines.
- 705/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 829/05/2024The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 928/05/2024Toner Low or Prepare New Toner Cartridge
- 1028/05/2024Drum End Soon
- 1124/05/2024What is the default password for my Brother machine?
- 1224/05/2024What is the default password for my BRAdmin or Web Based Management?
- 1323/05/2024Clean the Scanner *
- 1423/05/2024Reset the Drum Counter *
- 1523/05/2024Remove Small Scraps of Paper Jammed in the ADF *
- 1623/05/2024Document is Jammed under the Document Cover *
- 1723/05/2024Document is Jammed in the Top of the ADF Unit *
- 1823/05/2024Access Web Based Management *
- 1923/05/2024Print the WLAN Report *
- 2023/05/2024Clean the Drum Unit *
- 2123/05/2024Clean the Corona Wire *
- 2223/05/2024Replace the Drum Unit *
- 2323/05/2024Reset the Network Settings to the Factory Settings *
- 2423/05/2024Replace the Toner Cartridge *
- 2523/05/2024Print the Network Configuration Report *
- 2623/05/2024Paper is Jammed in the 2-sided Tray *
- 2723/05/2024Paper is Jammed in the Back of the Machine *
- 2823/05/2024Paper is Jammed inside the Machine *
- 2923/05/2024Paper is Jammed in the Paper Tray *
- 3014/02/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 3108/02/2024(Video) Paper is Jammed in the 2-sided Tray
- 3208/02/2024(Video) Paper is Jammed inside the Machine
- 3308/02/2024(Video) Paper is Jammed in the Back of the Machine
- 3408/02/2024(Video) Paper is Jammed in the Output Paper Tray
- 3508/02/2024(Video) Paper is Jammed in the Paper Tray
- 3608/02/2024(Video) Remove Small Scraps of Paper Jammed in the ADF
- 3708/02/2024(Video) Document is Jammed under the Document Cover
- 3808/02/2024(Video) Document is Jammed in the Top of the ADF Unit
- 3931/01/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 4008/11/2023How to scan a document from a Windows application?
- 4129/09/2023(Video) Load an Envelope (Manual Feed Slot)
- 4229/09/2023Ghosting images
- 4322/09/2023I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 4422/09/2023Poor fixing
- 4522/09/2023I cannot scan via network.
- 4614/09/2023Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 4714/09/2023Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 4807/09/2023Wrong Toner or Wrong Toner Cartridge
- 4907/09/2023Media Type Mismatch or Media Mismatch
- 5007/09/2023Cannot Scan ##