FAQs & Troubleshooting
![]() |
Popular |
152 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3My Brother machine could not be found over the network when I installed drivers on my computer.
- 4(Video) Load an Envelope (Manual Feed Slot)
- 5The printer status is Offline or Paused.
- 6Toner specks
- 7What is the default password for my Brother machine?
- 8No Toner
- 9Drum End Soon
- 10Set Telephone Line Compatibility for Interference and VoIP Systems
- 11I cannot print on a wireless (Wi-Fi) network (Mac)
- 12Cartridge Error
- 13Lines across the page
- 14Can I use non-Brother or third party supplies with the Brother machine?
- 15Black lines down the page
- 16I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 17I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 18I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 19Change the printer driver settings (Windows)
- 20Manual Feed
- 21I cannot install Brother drivers on Debian 10 or later (Linux)
- 22I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 23Document Jam
- 24I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 25I cannot print on a wireless (Wi-Fi) network (Windows)
- 26(Video) Document is Jammed under the Document Cover
- 27How to identify your Operating System (OS).
- 28Toner Ended
- 29What is the default password for my BRAdmin or Web Based Management?
- 30Drum !
- 31Change the brscan5 scan settings using XSane (Linux)
- 32I cannot print full-page photos or images using Email Print.
- 33"Offline" appears on the Status Monitor. (Windows)
- 34Important points you need to confirm before configuring your Brother machine for a wireless network.
- 35Toner Low or Prepare New Toner Cartridge
- 36The scanning speed is slow when scanning from my machine. (Windows)
- 37Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 38When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 39I installed scan-key-tool, but it does not work. (Linux)
- 40How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 41Firewall port requirements of the Scan Key Tool (Linux)
- 42Open the Status Monitor (Windows)
- 43Check the remaining ink or toner level (Linux)
- 44When I print images, the quality is not good (Linux)
- 45Large characters are printed incorrectly. (Linux)
- 46When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 47Command List of brscan. (Linux)
- 48(Video) Paper is Jammed in the Output Paper Tray
- 49Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 50Install the Brother Mobile Connect application (for mobile device)