FAQs & Troubleshooting
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352 Results
- 1Download a file from the "Downloads" section and save it to Windows 8 computer.
- 2(Video) Load A4/Letter paper
- 3Scan Using Secure Function Lock 3.0
- 4(Video) Cannot Detect
- 5Replace Drum
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8(Video) Replace the Toner Cartridge
- 9The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 10(Video) 2-sided Disable or 2-sided Disabled
- 11Wrinkles or creases
- 12(Video) Manual Feed
- 13Setup a Brother machine on a wireless (Wi-Fi) network.
- 14(Video) Reset the Network Settings to the Factory Settings
- 15(Video) Print the Network Configuration Report
- 16Set Telephone Line Compatibility for Interference and VoIP Systems
- 17(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 18Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 19What is the default password for my Brother machine?
- 20What is Brother iPrint&Scan?
- 21(Video) Paper is Jammed inside the Machine
- 22Image skewed
- 23(Video) Connect telephone line and power cords
- 24Lines across the page
- 25Hollow print
- 26I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 27(Video) Reset Your Brother Machine
- 28(Video) Paper is Jammed in the 2-sided Tray
- 29(Video) Paper is Jammed in the Paper Tray
- 30Curled or wavy
- 31Faint
- 32What is Brother Web Connect?
- 33My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 34(Video) Unpack your Brother machine and install the toner cartridge
- 35(Video) Load an Envelope (Manual Feed Slot)
- 36I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 37White lines down the page
- 38I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 39The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 40How to identify your Operating System (OS).
- 41What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 42(Video) Paper is Jammed in the Back of the Machine
- 43What driver package format is supported by my Linux distribution?
- 44(Video) Enable the Brother machine's network interface.
- 45Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 46Scan Unable XX
- 47Scan multiple pages into one file instead of each scan being saved as a separate file.
- 48Document Jam
- 49Toner specks
- 50Black lines down the page