FAQs & Troubleshooting
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362 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace Drum
- 3(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 4(Video) Paper is Jammed in the 2-sided Tray
- 5Set Telephone Line Compatibility for Interference and VoIP Systems
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 9(Video) Paper is Jammed inside the Machine
- 10(Video) Paper is Jammed in the Back of the Machine
- 11What is the default password for my Brother machine?
- 12(Video) Manual Feed
- 13(Video) Paper is Jammed in the Paper Tray
- 14(Video) Load A4/Letter paper
- 15I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 16(Video) 2-sided Disable or 2-sided Disabled
- 17I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 18Document Jam
- 19I cannot print on a wireless (Wi-Fi) network (Windows)
- 20(Video) Cannot Detect
- 21(Video) Reset the Network Settings to the Factory Settings
- 22What is Brother iPrint&Scan?
- 23Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 24(Video) Copy on Both Sides of the Paper (2-sided Copy)
- 25My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 26Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 27(Video) Connect telephone line and power cords
- 28Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 29(Video) Unpack your Brother machine and install the toner cartridge
- 30(Video) Reset Your Brother Machine
- 31I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 32Add your Brother machine with AirPrint (macOS)
- 33Scan Unable XX
- 34I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 35Restrict changing machine settings for users.
- 36(Video) Enable the Brother machine's network interface.
- 37When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 38Size Mismatch
- 39Reset Your Brother Machine
- 40(Video) Print the Network Configuration Report
- 41Brother iPrint&Scan cannot find my Brother machine (macOS)
- 42(Video) Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 43Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 44What is Toner Continue Mode?
- 45The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 46(Video) Change the Language on the LCD
- 47What is the recommended paper?
- 48Print the Network Configuration Report
- 49Image skewed
- 50Save Scanned Data to a Folder as a PDF File