FAQs & Troubleshooting
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265 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2(Video) Replace Toner
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7Can I print from or scan to Android™ Smartphone?
- 8(Video) Load A4/Letter paper
- 9(Video) Unpack your Brother machine
- 10A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 11White lines down the page
- 12Document Jam (With Video Instructions)
- 13Image skewed
- 14When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 15(Video) Set up your Brother machine
- 16(Video) Load an Envelope (Manual Feed Slot)
- 17When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 18Load paper in the paper tray
- 19The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 20Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 21White spots or black spots at 94 mm (3.7 in.) intervals
- 22Lines across the page
- 23Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 24Jam Rear (With Video Instructions)
- 25Jam Tray (With Video Instructions)
- 26Curled or wavy
- 27Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 28Jam 2-sided
- 29What kind of envelopes and labels are recommended for printing?
- 30What can happen if the wrong paper is used in your machine.
- 31My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 32What driver package format is supported by my Linux distribution?
- 33When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 34Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 35Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 36White lines, bands or ribbing across the page
- 37White lines across the page
- 38Gray background
- 39What is the recommended paper?
- 40Black lines down the page
- 41(Video) Connect telephone line and power cords
- 42Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 43Ghost
- 44Print both sides of paper or a booklet automatically
- 45Wrinkles or creases
- 46What is the BRAdmin Professional software used for?
- 47I cannot print using my Brother machine on a wireless network (Mac)
- 48How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 49Easy Scan to E-mail
- 50Combine multiple scanned documents into a single file with PaperPort™