FAQs & Troubleshooting
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362 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Replace the Toner Cartridge
- 3Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5(Video) Paper is Jammed inside the Machine
- 6Replace Drum
- 7Setup a Brother machine on a wireless (Wi-Fi) network.
- 8Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9(Video) Load A4/Letter paper
- 10I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 11(Video) Load an Envelope (Manual Feed Slot)
- 12White lines across the page
- 13Image skewed
- 14Hollow print
- 15White spots or black spots at 94 mm (3.7 in.) intervals
- 16Toner specks
- 17White lines down the page
- 18Gray background
- 19Faint
- 20Manage Multiple Certificates
- 21(Video) Paper is Jammed in the Back of the Machine
- 22I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 23Adjust the Machine's Volume
- 24Black toner marks across the page
- 25Check the remaining ink or toner level (Linux)
- 26(Video) Paper is Jammed in the Paper Tray
- 27Wrinkles or creases
- 28Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 29White lines, bands or ribbing across the page
- 30Cartridge Error
- 31My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 32Set Telephone Line Compatibility for Interference and VoIP Systems
- 33The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 34The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 35Set the Number of Rings Before the Machine Answers (Ring Delay)
- 36The printer status is Offline or Paused.
- 37What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 38Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 39Curled or wavy
- 40Black lines down the page
- 41(Video) Update the Driver or Firmware for your Brother machine
- 42Easy Scan to E-mail
- 43Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 44Scan multiple pages into one file instead of each scan being saved as a separate file.
- 45I cannot find some options in the Print dialog box (macOS 11 or later)
- 46Brother iPrint&Scan cannot find my Brother machine (macOS)
- 47I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 48I cannot print on a wireless (Wi-Fi) network (Windows)
- 49Scan Using Secure Function Lock 3.0
- 50Check the kind of scanner driver installed by connecting the USB/ Parallel cable.