FAQs & Troubleshooting
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263 Results
- 1Replace Drum
- 2(Video) Load A4/Letter paper
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5Can I print from or scan to Android™ Smartphone?
- 6Wrinkles or creases
- 7I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 8(Video) Replace Toner
- 9Turn the Toner Save Mode on or off.
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 12The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 13White lines across the page
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15Load paper in the paper tray
- 16Printing/ Scanning with a mobile device
- 17Can I print from and scan to iPhone, iPod touch and iPad?
- 18(Video) Unpack your Brother machine
- 19(Video) Load an Envelope (Manual Feed Slot)
- 20What is Brother iPrint&Scan?
- 21The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 22How to identify your Operating System (OS).
- 23I cannot install Brother drivers on Debian 10 or later (Linux)
- 24I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 25When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 26(Video) Connect telephone line and power cords
- 27I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 28Change the printer driver settings (Windows/macOS)
- 29What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 30What is the recommended paper?
- 31What driver package format is supported by my Linux distribution?
- 32Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 33Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 34The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 35The printer status is Offline or Paused.
- 36Add your Brother machine with AirPrint (macOS)
- 37Wireless setup is requesting a WPS PIN to complete the setup
- 38What is Toner Continue Mode?
- 39Select Receive mode.
- 40Envelope creases
- 41My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 42Command List of brscan. (Linux)
- 43(Video) Set up your Brother machine
- 44A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 45Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 46I am experiencing problems sending a fax.
- 47Lines across the page
- 48White lines, bands or ribbing across the page
- 49Clean the corona wire
- 50I cannot print using my Brother machine on a wireless network (Mac)