FAQs & Troubleshooting
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339 Results
- 1I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 2Replace Drum
- 3The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 4(Video) Replace the Toner Cartridge
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6(Video) Load A4/Letter paper
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8Setup a Brother machine on a wireless (Wi-Fi) network.
- 9Set the F/T Ring Time (Fast Double-ring)
- 10(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 11Set Telephone Line Compatibility for Interference and VoIP Systems
- 12Scan multiple pages into one file instead of each scan being saved as a separate file.
- 13Brother iPrint&Scan cannot find my Brother machine (macOS)
- 14What is Brother iPrint&Scan?
- 15(Video) Paper is Jammed in the 2-sided Tray
- 16Reset the Drum Counter
- 17What driver package format is supported by my Linux distribution?
- 18I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 19Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 20(Video) Unpack your Brother machine and install the toner cartridge
- 21(Video) Connect telephone line and power cords
- 22The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 23Check the remaining ink or toner level (Linux)
- 24(Video) Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 25I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 26Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 27(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 28Drum !
- 29(Video) Paper is Jammed inside the Machine
- 30Manual Feed
- 31I cannot install Brother drivers on Debian 10 or later (Linux)
- 32(Video) Enable the Brother machine's network interface.
- 33(Video) Load an Envelope (Manual Feed Slot)
- 34Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 35Set the Number of Rings Before the Machine Answers (Ring Delay)
- 36Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 37(Video) Manual Feed
- 38(Video) Reset Your Brother Machine
- 39Toner specks
- 40Change the Fax Forwarding Number
- 41Turn Off Memory Receive
- 42Printing/ Scanning with a mobile device
- 43Self-Diagnostic
- 44(Video) Paper is Jammed in the Back of the Machine
- 45(Video) Set up a Brother machine and your mobile device on a wireless network
- 46Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 47(Video) Set up your Brother machine
- 48A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 49What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 50Use voice mail on the same line as my Brother machine.