FAQs & Troubleshooting
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329 Results
- 1(Video) Replace the Toner Cartridge
- 2(Video) Load A4/Letter paper
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5(Video) Paper is Jammed inside the Machine
- 6What is Brother iPrint&Scan?
- 7(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 8(Video) Paper is Jammed in the Back of the Machine
- 9Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 10Brother iPrint&Scan cannot find my Brother machine (macOS)
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 12Set Telephone Line Compatibility for Interference and VoIP Systems
- 13Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 14(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 15(Video) Paper is Jammed in the 2-sided Tray
- 16(Video) Paper is Jammed in the Paper Tray
- 17Wrinkles or creases
- 18Image skewed
- 19(Video) Manual Feed
- 20Replace Drum
- 21I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 22What driver package format is supported by my Linux distribution?
- 23Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 24I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 25Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 26Set the Number of Rings Before the Machine Answers (Ring Delay)
- 27(Video) 2-sided Disable or 2-sided Disabled
- 28I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 29Document Jam
- 30Black lines down the page
- 31Turn Off Memory Receive
- 32I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 33The printer status is Offline or Paused.
- 34(Video) Cannot Detect
- 35The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 36Reset Your Brother Machine
- 37Curled or wavy
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39Forward Incoming Faxes to Another Machine
- 40Restrict changing machine settings for users.
- 41What kind of envelopes and labels are recommended for printing?
- 42(Video) Connect telephone line and power cords
- 43(Video) Load an Envelope (Manual Feed Slot)
- 44A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 45Hollow print
- 46I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 47Media Type Mismatch or Media Mismatch
- 48Self-Diagnostic
- 49What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 50My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)