FAQs & Troubleshooting
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340 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace Drum
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4(Video) Paper is Jammed in the 2-sided Tray
- 5(Video) Paper is Jammed in the Back of the Machine
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7(Video) Paper is Jammed inside the Machine
- 8(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 9(Video) Paper is Jammed in the Paper Tray
- 10(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 11(Video) Set up your Brother machine on a wireless network.
- 12(Video) Load A4/Letter paper
- 13(Video) Print the Network Configuration Report
- 14Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 15My Brother machine could not be found over the network when I installed drivers on my computer.
- 16I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 17(Video) 2-sided Disable or 2-sided Disabled
- 18(Video) Manual Feed
- 19The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 20(Video) Cannot Detect
- 21What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 22Set Telephone Line Compatibility for Interference and VoIP Systems
- 23Setup a Brother machine on a wireless (Wi-Fi) network.
- 24Reset Your Brother Machine
- 25I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 26What is Brother iPrint&Scan?
- 27Set the F/T Ring Time (Fast Double-ring)
- 28How to identify your Operating System (OS).
- 29Document Jam
- 30(Video) Reset the Network Settings to the Factory Settings
- 31What is the default password for my Brother machine?
- 32Curled or wavy
- 33(Video) Enable the Brother machine's network interface.
- 34I cannot print on a wireless (Wi-Fi) network (Windows)
- 35Scan Unable XX
- 36Add your Brother machine with AirPrint (macOS)
- 37Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 38Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 39White spots or black spots at 94 mm (3.7 in.) intervals
- 40Faint
- 41Print the Network Configuration Report
- 42(Video) Unpack your Brother machine and install the toner cartridge
- 43I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 44(Video) Clean the Drum Unit Using Drum Dot Print
- 45Black lines down the page
- 46I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 47(Video) Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 48Print Unable XX
- 49Wrinkles or creases
- 50(Video) Load an Envelope (Manual Feed Slot)