FAQs & Troubleshooting
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251 Results
- 1Set up your Brother machine on a wireless network
- 2Replace Drum
- 3Set up a Brother machine and your mobile device on a wireless network
- 4(Video) Replace Toner
- 5(Video) Load A4/Letter paper
- 6What is Brother iPrint&Scan?
- 7Add your Brother machine with AirPrint (macOS)
- 8I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 9I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 10I cannot print on a wireless (Wi-Fi) network (Windows)
- 11Jam Inside (With Video Instructions)
- 12Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 13Jam Rear (With Video Instructions)
- 14Can I print from and scan to iPhone, iPod touch and iPad?
- 15What is AirPrint?
- 16I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 17The printer status is Offline or Paused.
- 18Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 19Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 20How to identify your Operating System (OS).
- 21Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 24Print both sides of paper or a booklet automatically
- 25What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 26Jam Tray (With Video Instructions)
- 27Wireless setup is requesting a WPS PIN to complete the setup
- 28Reset the network settings to the factory default
- 29Smudges on printed pages (Poor fixing)
- 30I cannot print using my Brother machine on a wireless network (Mac)
- 31Print the Network Configuration Report
- 32Jam 2-sided
- 33The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 34Load paper in the paper tray
- 35Document Jam (With Video Instructions)
- 36(Video) Load an Envelope (Manual Feed Slot)
- 37Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 38Printing/ Scanning with a mobile device
- 39Self-Diagnostic
- 40I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 41Can I print from or scan to Android™ Smartphone?
- 42I get a TS error when trying to print on a wireless network.
- 43Enable the Brother machine's network interface.
- 44White lines across the page
- 45I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 46(Video) Connect telephone line and power cords
- 47I cannot find some option in the Printing preferences. (For Windows)
- 48Clean the drum unit
- 49When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 50I can print but cannot scan via network. (For Mac)