FAQs & Troubleshooting
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238 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5(Video) Load A4/Letter paper
- 6Jam Inside (With Video Instructions)
- 7What is Brother iPrint&Scan?
- 8Wrinkles or creases
- 9Smudges on printed pages (Poor fixing)
- 10Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 11(Video) Connect telephone line and power cords
- 12(Video) Load an Envelope (Manual Feed Slot)
- 13The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 14The printer status is Offline or Paused.
- 15Black lines down the page
- 16When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 17Select Receive mode.
- 18Can I print from or scan to Android™ Smartphone?
- 19Jam Rear (With Video Instructions)
- 20Jam 2-sided
- 21Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 22I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 23What driver package format is supported by my Linux distribution?
- 24Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 25(Video) Unpack your Brother machine
- 26Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 27What is Toner Continue Mode?
- 28Document Jam (With Video Instructions)
- 29White lines down the page
- 30Replace Drum
- 31I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 32Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 33Print on envelopes, labels, or thick paper from the manual feed slot.
- 34White lines across the page
- 35Gray background
- 36I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 37Download a file from the "Downloads" section and save it to Windows 8 computer.
- 38Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 39What is AirPrint?
- 40Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 41I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 42Jam Tray (With Video Instructions)
- 43Check the firmware version.
- 44Print a report that will show a listing of faxes I sent and received.
- 45I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 46When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 47(Video) Set up your Brother machine
- 48I cannot find some option in the Printing preferences. (For Windows)
- 49Printing/ Scanning with a mobile device
- 50Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.